Privacy Policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.provendor.shop (referred to as the "Site").

Personal information we collect:

When you visit our site, we automatically gather certain details about your device, including your web browser, IP address, time zone, and some installed cookies. Additionally, as you navigate the site, we collect information about the specific web pages or products you view, the websites or search terms that direct you to our site, and how you interact with the site. We refer to this automatically gathered data as “Device Information”.

We collect Device Information using the following methods:

• Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more details about cookies and how to disable them, visit All About Cookies.

• Log Files: These track actions on the site and gather data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the site.

Additionally, when you make or attempt to purchase through the site, we collect specific information from you, including your name, billing address, shipping address, payment information (such as credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number. This data is referred to as “Order Information”.

In this Privacy Policy, “Personal Information” encompasses both Device Information and Order Information.

How do we use your personal information?

We use the order information we collect to process and fulfill any orders placed on our site, which includes handling your payment details, arranging shipping, and providing invoices and order confirmations. Additionally, this information helps us to communicate with you, screen orders for potential fraud or risk, and, based on your preferences, share information or advertising related to our products or services.

The device information we gather is utilized primarily to screen for potential risk and fraud, especially using your IP address. More broadly, it helps us enhance and optimize our site by analyzing how customers browse and interact with it, and by evaluating the effectiveness of our marketing and advertising efforts.

Why do we process your data?

At ProVendor, customer data security is our top priority. We only process minimal user data necessary for maintaining our website. Automatically collected information is solely used to identify potential abuse and compile statistical data about website usage. This statistical data is not aggregated in a manner that could identify any specific user.

You can browse our website anonymously without revealing any personally identifiable information. However, if you want to use certain features, subscribe to our newsletter, or provide details via a form, you may need to share personal data such as your email, first name, last name, city of residence, organization, and telephone number. Choosing not to provide personal data may limit your ability to use some website features, such as receiving our newsletter or contacting us directly through the site. If you have any questions about which information is mandatory, please contact us at info@provendor.shop.

Do not track:

Please be aware that we do not modify our data collection and usage practices on our site in response to Do Not Track signals from your browser.

Your rights:

If you are a resident of Europe, you have several rights regarding your personal data:

• The right to receive information about how your data is being used.

• The right to access your personal data.

• The right to correct any inaccurate or incomplete data.

• The right to have your data deleted.

• The right to limit how your data is processed.

• The right to move your data to another service.

• The right to oppose certain uses of your data.

• The right to be protected from automated decision-making and profiling.

If you wish to exercise any of these rights, please contact us using the information provided below.

Furthermore, if you are a European resident, we process your information to fulfill contracts with you (such as when you place an order through our site) or to pursue our legitimate business interests. Please be aware that your information may be transferred outside of Europe, including to Canada and the United States.

Links to other websites:

Our website may include links to external websites that we do not own or manage. Please note that we are not responsible for the privacy practices of these third-party sites. We recommend that you remain vigilant when leaving our website and review the privacy policies of any site that may collect your personal information.

Data retention:

When you place an order on our site, we will keep your order information on file unless you request us to delete it.

Information security:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@provendor.shop.